Jasmeet Singh has been elevated to Chief Business Officer (CBO) – Holidays and Experiences at MakeMyTrip, where he will lead the company’s holidays and experiences business, overseeing categories such as holiday packages, visas, tours and attractions, cruises and international destination management operations.
He announced the development through an update on his LinkedIn profile.
Singh has been with MakeMyTrip for over 26 years, joining in April 2000 and progressing through multiple roles across sales, operations and customer experience. Most recently, he served as Chief Commercial Officer (CCO) for Holidays, Visas, Experiences and Cruises from April 2024 to April 2026, where he was responsible for driving profitable growth and expanding new travel verticals.
Previously, Singh was Senior Vice President from April 2020 to March 2024, leading the holidays and experiences business during a period of industry disruption and transformation.Earlier, he held the role of Vice President from October 2016 to April 2020, where he managed customer experience integration following the MakeMyTrip and GoIbibo merger and led large scale operational alignment.
Between April 2014 and September 2016, Singh served as Director and Head of Customer Contact Group, and before that as Associate Director and Head of Customer Contact Group from April 2012 to March 2014, focusing on customer experience transformation.
He also held roles including Senior Manager International Sales and Service Delivery from April 2010 to April 2012, Manager Sales from April 2007 to April 2010, Deputy Manager Sales from April 2005 to April 2007, Assistant Manager Sales and Operations from July 2003 to April 2005, Senior Executive Sales and Operations from December 2002 to July 2003 and Executive Sales from April 2000 to December 2002.
