ixigo Trains and ConfirmTkt have partnered with Swiggy to enhance their ‘Food on Train’ service, integrating Swiggy’s extensive restaurant network directly into their apps. The collaboration aims to address the “on-the-move” traveler’s hunger issue by offering the same selection, reliability, and value that customers experience when ordering from home.
Through this integration, train travellers can now access a wider range of meal options, including popular national brands and well-known local favourites across cities. The service allows users to either stick to familiar meals or explore regional specialties during their journey.
As per the company, passengers can browse curated menus, order fresh and hygienic meals from over 40,000 restaurant partners across more than 160 railway stations, and track their orders in real time. Meals are delivered directly to train seats, with the flexibility to place orders from four days up to 30 minutes before train arrival. Swiggy is also offering ‘assured delivery or full refund’ for all orders placed through the service.
To use the feature, customers can update their ixigo or ConfirmTkt app, select the ‘Order Food on Train’ option, enter their PNR number, choose the delivery station, browse available restaurants, and complete the payment while tracking the order live.
The partnership aims to build on the growing momentum of India’s on-train food delivery ecosystem, which has expanded significantly since IRCTC introduced e-catering services. It further strengthens ixigo’s existing offering by enabling seamless pre-ordering of meals for delivery at station stops.
Commenting on the partnership, Sripad Vaidya, COO, ixigo Trains & ConfirmTkt, said, “Our focus has always been to simplify and enhance every aspect of the train travel journey. Food is an integral part of that experience. By partnering with Swiggy, we are combining our deep understanding of train travel with Swiggy’s strong restaurant network and delivery expertise to further strengthen our existing ‘Food on Train’ feature. This collaboration enables us to offer greater choice, reliability and transparency, while ensuring timely and hygienic meal delivery directly to passengers’ seats.”
Deepak Maloo, Vice President, Food Strategy, Customer Experience & New Initiatives, Swiggy, said, “India’s railways carry over 18 million long-distance, reserved passengers daily, and hunger doesn’t pause at the platform. Our partnership with ixigo Trains and ConfirmTkt brings Swiggy’s trusted restaurant network directly to the rail journey, covering 160+ stations. For millions of travellers, this means the same quality and convenience they expect at home, now follows them on the train, especially during long journeys.”
